Warranty Information

Many electronics, phones and accessories sold by GreenzMart come with a manufacturer or supplier warranty. When a product has a warranty, its length is shown on the product page.

What is covered

Warranties cover manufacturing defects under normal use. They do not cover accidental damage, liquid damage, unauthorised repairs, normal wear and tear, or cosmetic damage.

How to claim

1. Message us on WhatsApp with your order number and a description, photo or video of the problem.
2. We’ll confirm whether the issue is covered and explain the next steps — repair, replacement or service-centre visit.
3. Keep the original box and accessories, as they may be required.

Need help?

If you’re unsure whether a product includes a warranty, ask us before ordering and we’ll confirm.